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Agentic CX isn’t coming, it’s here. The 2025 Cisco AI Readiness Index shows the tremendous potential and real challenges organizations face as they race to capture its power.

The segmentation journey starts with visibility, goes through identity context, policy and enforcement, ultimately returning to enhanced visibility.

Microsoft puts the power of AI in the hands of everyday non-technical Joes. It's a nice idea, and a surefire recipe for security issues.

Several months ago, I got a Nucbox K8 Plus minicomputer to use as a Proxmox 9 server. At the time of this acquisition, I didn't realize this minicomputer had an artificial intelligence (AI) engine [ 1] build in the CPU that could be used to run AI applications locally. A coworker recommended that I try Google Gemma 3 as a local AI open model to work with my use cases.

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